No one is perfect and we all disappoint people from time to time. In this short course you will learn the 4 steps to an effective apology.
Apologize Effectively
Nurture Trust. Strengthen Your Relationships.
Conflict and a breakdown of trust can happen with the wrong kind of apology, or worse, a non-apology. Demands at work accelerate and people speed up to try and catch up. Taking a moment to acknowledge someone’s reaction may seem like a luxury when there is always more to do. Yet, it is this ability to acknowledge one’s mistakes that can bring a relationship back from the brink of disaster.
Most people do not realize there is an ideal way to apologize and either do not offer one or offer something that gets dismissed because of a lack of sincerity.
Inside this resource, you will learn the 4 proven steps to an effective apology and how to avoid the most common mistakes in providing a meaningful apology.
You will learn:
- 4 steps to an effective apology based on research.
- What happens when we communicate and how misunderstanding happens.
- What a nonapology looks like and how to turn it into one that is meaningful.
- How to build authentic trust in a relationship even when you think the relationship is doomed.
- What happens in everyday communication and the risk of hijacking during an apology.
- Learn how to avoid the most common mistakes people make when giving an apology.
What's Included in this Resource
- 8 modules, worksheets, video, instructions.
- Course Guidebook outlining each step. Reflection activity to practice and learn each step.
- Learn how to give an apology people will accept.
- Get the 'apology worksheet' to practice covering the important steps.
- Easy to follow resource with worksheets, video and guidebook.
- Learn what happens when we communicate and how to avoid misunderstanding.
- Learn to give a heartfelt apology even when your heart is not in it.
- Get comfortable with your blind spots when it comes to giving an apology.
BONUS #1: How to handle receiving an apology even when you continue to be upset.
BONUS #2: Join the Work Smart Club Network, for discussion and more tips. (Value $99.)
This course is normally $69. Get it now for only $21!
Work Smart Think Different™ Guarantee
Our mission is to help you learn to work smart and advance your career as an effective leader. And we want you to be happy! We provide a full 100% risk-free guarantee.
We pack a lot into our resources! We want to make sure that you get great content, and the resources you need to achieve your goals and advance your future.
Let us know if we have failed to measure up and we will refund your purchase price within 7 days.
Stay energized!
Dr. Cynthia Howard
Executive Coach | Performance Consultant | LSSBB
CEO, Work Smart Club
